AdelaideVet Goodwood Road is looking for a Practice Manager for Maternity Leave Cover!

AdelaideVet Goodwood is one of four sites that form part of the AdelaideVet group. AdelaideVet is a highly regarded multi-vet group of ASAV accredited hospitals providing a comprehensive range of veterinary services focused on excellence in veterinary care including emergency and critical care services.

AdelaideVet Goodwood embarked on an exciting new growth phase, becoming a purpose-built Hospital. We expanded our veterinary services with a strong focus on providing an enriching environment for our patients.

About the role:

An exciting leadership opportunity exists for a dynamic and experienced manager to join our team as the Practice Manager for Maternity Leave Cover.

The success of the practice manager is driven by their ability to co-ordinate the business, people, operations and services of the clinic. The ideal candidate will thrive on managing a busy clinical setting which involves:

  • Overseeing all operational and people matters within the clinic and is responsible for communications, procedures and business services.

  • Leading on all employee matters including recruitment, workforce planning, rosters, health and wellbeing, recognition awards, people performance, training and development.

  • Being highly engaged in customer experience and client loyalty activities, clinic service streams, marketing, digital services, social media, complaint resolution and compliments.

  • Managing the financial performance of the clinic, stock control, procurement, accounts, budgets, and profit and loss.

  • Leading on work health and safety compliance, facilities and maintenance, assets and equipment as well as cleaning and presentation standards.

  • Working closely with the Clinical Leaders to uphold industry standards and innovation, clinical governance and strategic direction and decisions of the clinic.

  • Working closely with the Regional Manager to champion change, improve clinic performance, drive client engagement and create high performing service environments.

  • Leading on company initiatives, projects and technology.

  • Bringing a transparent leadership style focused on collaboration and engagement.

About You:

  • Previous Practice Management experience within the Veterinary or Human Health sector

  • Be committed to high standards of service excellence and clinical care

  • Experience with practice management systems or appointment book management skills and are computer confident.

  • Have strong problem solving, decision making and organisational skills

  • Good understanding of people and employment obligations

  • Good knowledge of workplace health and safety regulations

  • Experience or interest in change champion and project management

  • A genuine, warm and supportive style that enjoys caring for people who care for animals.

Apply Now:

We pride ourselves on being a progressive and forward-thinking business that aims for continuous best practice. Applications are encouraged from proven leaders with a strategic approach who are enthusiastic about leading a high performing team.

VetPartners is an equal opportunity employer and recognises that diversity is crucial to our success. Whatever your identity and background, if this role sounds like you, then please ‘Apply Now’